Overview

A Management System is a structured framework of policies, processes, procedures, and practices that an organization uses to achieve its objectives and manage its operations effectively. It provides a systematic approach to planning, executing, monitoring, and improving activities to ensure consistency, efficiency, and compliance with internal and external requirements.

Management systems are designed to help organizations meet their goals, whether related to quality, safety, environmental sustainability, information security, or other areas. They are often based on international standards (e.g., ISO standards) and can be tailored to suit the specific needs of an organization.

Norpro H&S will work with your organization through all of the implementation stages below:

  • Planing: Defining objectives, scope, and requirements for the management system.
  • Design: Develop policies, processes, and procedures to meet the objectives.
  • Implementation: Roll out the system across the organization, provide employees with training and required resources.
  • Monitoring and Measurement: Develop metrics to track key performance indicators (KPI’s) and conduct internal audits.
  • Review and Improvement: Develop regular review processes and improvement plans.

If you are considering implementing a managed system in your workplace or require assistance with auditing of an existing system, please contact us today!

Management System Gap Analysis

A Management System Gap Analysis is a systematic process used to evaluate the current state of an organization's management system against a desired standard, framework, or set of requirements. The goal is to identify gaps or discrepancies between the existing system and the target requirements, enabling the organization to develop a plan to address these gaps and achieve compliance or improvement.


This type of analysis is commonly used in the context of management systems such as Quality Management Systems (QMS), Environmental Management Systems (EMS) and Health and Safety Management Systems (HSMS). It is often conducted when an organization is preparing to implement a new management system, transition to updated standards, or improve existing processes.


Norpro H&S is able to conduct a management system gap analysis for organizations looking to meet any of the standards below:

  • ISO 9001 Quality: An international standard focusing on meeting customer requirements and improving product or service quality.
  • ISO 45001 Health and Safety: An international standard focusing on ensuring a safe and healthy work environment for employees and others.
  • COR: A provincial standard on workplace health and safety focusing on ensuring a safe and healthy work environment for employees and others.

If you are considering a transition into a management system, in the process of implementing a new system or wanting to improve existing processes, contact us for assistance.

ISO Implementation and Auditing (Quality 9001 and H&S 45001)

Norpro H&S is well-versed in the development and implementation of ISO quality and health and safety. Whether you're aiming for ISO certification or want to enhance your quality and/or workplace safety, we tailor programs to meet your specific business needs. We take pride in our own ISO Certification and aim to help businesses of all sizes achieve the same standard.


Our team provides support services tailored to the specific needs of your organization that range from the initial gap analysis to full implementation and certification support, including:

  • Conducting training sessions for employees and management on ISO standard requirements, key benefits for the workplace and effective implementation strategies.
  • Updating and/or developing internal policies, risk assessments, procedures and monitoring tools to align with standard requirements.
  • Providing hands-on support when setting up processes and assisting in integrating with existing management systems, if applicable.
  • Conducting internal audits to evaluate the effectiveness of the management system, to identify non-conformities and areas for improvement.
  • Aiding with preparation for external certification/surveillance audit(s).

By leveraging Norpro’s management system consulting services, organizations can effectively implement a robust management system, ensuring a safer, more effective and efficient workplace compliant with international standards.

Certificate of Recognition (COR) Support

Norpro H&S is well-versed in the development and implementation of COR. Whether you're aiming for COR certification or want to enhance your workplace health and safety programming, we tailor programs to meet your specific business needs.


Our team provides support services tailored to the specific needs of the organization and can range from the initial gap analysis to full implementation and certification support, including:


  • Conducting training sessions for employees and management on the COR standard requirements, key benefits for the workplace and effective implementation strategies.
  • Updating and/or developing internal policies, risk assessments, procedures and monitoring tools to align with standard requirements.
  • Conducting mock internal audits on standard elements to evaluate the effectiveness of the management system, to identify non-conformities and areas for improvement.
  • Aiding with preparation for external certification audit(s).
  • Providing ongoing support with re-occurring internal audits and continuous improvement plans.

By leveraging Norpro’s COR consulting services, organizations can effectively implement a robust management system, ensuring a safer workplace with programming built in line with the COR standard.

Custom Occupational Health & Safety Management System Development

An occupational health and safety management system (OHSMS) is a framework based on the PDCA (Plan, Do, Check, Act) cycle put in place by employers to manage risks, establish controls, and minimize the incidence of injury and illness to their workers. This is accomplished through identifying, assessing, and controlling risks to workers in all workplaces. The scope and complexity of the management system will vary according to the type of workplace and nature of the business. An organization with a strong safety culture may choose to implement their own health and safety system, not aligning with established standards such as COR or ISO. In this case Norpro H&S can provide consulting support including:


  • Working with your organization to establish key metrics for your management system, including legal and other requirements.
  • Updating and/or building programming in line with operating practices and established metrics.
  • Providing training for staff on roles and responsibilities within the management system.
  • Develop monitoring processes to track performance of the system.
  • Conducting internal audits to identify non-conformities and areas of improvement.
  • Assist with ongoing review of system documentation and regular updates.

By leveraging Norpro’s custom OHSMS development services, organizations can effectively implement a robust health and safety management system, focusing on enhancing employee involvement to reduce injury and incident frequency in the workplace.

The main components of any management system include: policies, processes, procedures, documentation, roles and responsibilities, resources, performance monitoring and continuous improvement.

Implementation of a management system can benefit an organization in a number of ways including:

  • Improved Efficiency: Streamlines processes and reduces waste.
  • Enhanced Compliance: Ensures adherence to legal, regulatory, and industry standards.
  • Risk Management: Identifies and mitigates risks to operations and stakeholders.
  • Customer Satisfaction: Delivers consistent quality performance and meets customer expectations.
  • Employee Engagement: Provides clear roles, responsibilities, and training.
  • Continuous Improvement: Encourages ongoing improvement and innovation.
  • Competitive Advantage: Enhances reputation and market position as some buyers of services require certification to bid on work.

ISO certification is a formal recognition by an accredited certification body indicating that an organization’s management system complies with the requirements of a specific ISO standard (e.g., ISO 9001, ISO 45001). It demonstrates the organization’s commitment to best practices and continuous improvement.

Yes, organizations can integrate multiple management systems (e.g., ISO 9001, ISO 14001, ISO 45001) into a single, unified system. This approach, known as an Integrated Management System (IMS), reduces duplication, improves efficiency, and ensures alignment across different areas.

Obtaining your managed system certification is only half of the battle. Continuing to follow the practices outlined in your system and maintaining evidence of conformity can be achieved by:

  • Conducting regular internal audits and management reviews.
  • Monitoring performance using KPIs. (key performance indicators)
  • Addressing non-conformities and implementing corrective actions.
  • Staying updated on changes to the standard or regulatory requirements.
  • Preparing for surveillance audits and recertification.

The PDCA cycle is a four-step method for continuous improvement:

  • Plan: Identify objectives and processes required to deliver results.
  • Do: Implement the plan and execute the processes.
  • Check: Monitor and measure processes against objectives.
  • Act: Take actions to improve performance based on the results.

While it’s possible to implement a management system without a consultant, hiring an expert can save time, ensure compliance, and provide valuable guidance. Consultants bring experience, industry knowledge, and best practices to the process.

Get In Touch

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